After my Colourpop post mentioning Aramex Global Shopper, almost everyone wanted me to do a in depth blog post on how to buy makeup from America (or any other place) using Aramex Global Shopper. I didn’t really want to do this post since I feel like a lot of other bloggers have already covered this topic. But it seems like you guys don’t feel like reading their posts, you prefer mine… that’s nice. Im glad you trust me so much
So…. Let’s start by covering the basics of online shopping. Every time you shop online, it’s basically a risk you are taking. Most websites are safe, but always be weary when shopping online, just to put it out there, I have lost a few parcels somewhere along the line. Although it’s just as exciting, it’s also very frustrating losing a parcel, not being able to track it, or for customs to detain it. So just be careful while enjoying a shopping spree on the net.
Before places like Aramex Global Shopper and Shipito (same concept as Aramex) , you were pretty much limited as to what and where you can shop. Websites like Sephora would not let you shop online, because they only deliver to Canada or US addresses (even if you wanted to ship your parcel to a family member in America) They decline your purchase due to the fact that your card is registered in South Africa. It’s some kind of safety measurement they use. (PS, even with Paypal it doesn’t work, but you can always purchase a gift card and then buy from them… sneaky, sneaky 😉 )
Apart from that, most companies like BH Cosmetics would charge you a heck of a shipping fee and then you wait about 4 months to receive your parcel at the local Post Office. I once ordered some Christmas Specials in the start of December, and received it the next year in March… well, that sucked, especially after paying like R500 for shipping. At least I got it though… but still. No one wants to wait THAT long. But with AGS, this problem is solved!
Next I would like to cover payment options… Some websites have CVC Card Payments, where you can type in your card information and the CVC code (3 digits at the back of your card) , but this could also be risky sometimes, so I always stick to PayPal. (click here). First you need to register your card on PayPal. Paypal then deducts a small amount from your bank account and on your statement it shows a ref number, once you verify your account with that reference number, they refund you… now you have a verified PayPal account and you can use this every time to pay while shopping online. Safer and also convenient.
Okay now for Aramex Global Shopper. How does it work? The first step would be to create a lifetime membership with them. This would cost you an once off fee of 45USD, but wait, there’s some good news… I love snooping around for coupon codes, and when I registered, I googled and found a coupon code that got me my lifetime membership for FREE. So I didn’t even have to pay one cent. After this step you receive an account number… They also provide you with 15 different addresses worldwide(Aramex Warehouse within the country you want to shop from) When placing your order online, you would enter that country’s address in the shipping fields as well as your account number, so once it arrives at AGS, they can see that it it your parcel and they can check your details online and then know where to ship it to.
As soon as they receive a parcel you get notified via email. You can at any time log into your account and check the status of your parcels and also how much you need to pay. For the first half a kilo, you pay R175 Shipping, any extra half kilos added will be and additional R99 per kilo. Once your parcel has been cleared by customs, they will also notify you if there is a duty/customs fee too pay before delivering your package. Once everything is paid, you receive a SMS in the morning to tell you that your parcel has been dispatched and will be delivered.
All of this from Shopping to Receiving it, can take about 7 working days I would say… The good news is that even if customs detain your parcel, they will deal with all of that. Always just make sure that you ask the company to put the correct invoice inside your box. But it’s definitely way less painful dealing with them than with other Courier Companies, the Post Office or even worse…. Dam….dam….daaaaaaamm…… CUSTOMS :-O
For some people this whole process can be a big shlep, and might not even be worth it. But for a makeup die heart like me, I think I will go to the ends of the earth to find what my heart desires… and luckily Aramex Global Shopper (click here) can help me do that For those of you who still prefer to shop on my website, rather than anywhere else, I would like to thank you… and please, if there is something you would like me to stock… tell me in the comment section down below, and I’ll look into it
UPDATE, UPDATE, UPDATE: I have to say, my past three experiences have been an absolute disaster with Aramex , and I would like to distance myself from them as a brand. They have given great service when they started out, and since then I have ordered a lot of products through them, BUT I will not support them anymore.
2 of my orders took more than a month to be delivered, and my 3rd order were sent to Djibouti, don’t even ask where that is. Vusi who deals with customer care did not respond to two emails I have already sent, luckily, my friend Luzanne from Pink Peonies has got the MD’s email address, and I ended up mailing him with my concern. He was very quick to respond, promises and everything but yet, no action was taken on the situation. After almost 2 months, and many emails to our dear friend Vusi with no response, my order finally arrived. I STILL had to pay shipping, which I feel was unfair, since they messed it all up, and the customs lady obviously didn’t fight for my goods as I paid a ridiculous amount on customs causing my products to cost me triple the amount. Ridiculous… So yes. I do not support them anymore. I feel it’s very sad because what they had was a good thing, but in the end of the day, your employees can make or break a company name, and sorry to say but Aramex Global Shopper SA employees suck when it comes to looking after clients.